cover image IS IT ALWAYS RIGHT TO BE RIGHT? A Tale of Transforming Workplace Conflict into Creativity and Collaboration

IS IT ALWAYS RIGHT TO BE RIGHT? A Tale of Transforming Workplace Conflict into Creativity and Collaboration

Annette Becker, Warren H. Schmidt, B. J. Gallagher Hateley, IS IT ALWAYS RIGHT TO BE RIGHT? A Tale of Transforming Work. , $16.95 (160pp) ISBN 978-0-8144-7095-4

In this illustrated tale, employees voice unhappiness and won't compromise; managers and workers feel mutually betrayed. Eventually, everyone cooperates for the company's good. Schmidt, professor emeritus at USC and UCLA, and Hateley, president of an HR company (coauthors of Pigeonholed in the Land of Penguins), then offer insight into avoiding disputes (e.g., by using careful language). But unengaging storytelling and insubstantial advice won't hold readers' interest. (May)