How Excellent Companies Avoid Dumb Things: Breaking the Eight Hidden Barriers That Plague Even the Best Businesses

Neil Smith, with Patricia O’Connell. Palgrave Macmillan, $26 (224p) ISBN 978-1-137-00306-5
How many times have we read about a company’s decline or demise and the problem seemed so obvious that we wonder how management could have missed the signs? In his first book, consultant Smith, CEO of Promontory Growth and Innovation, suggests that many companies get derailed by “dumb things” because management fails to recognize obstacles or confront basic issues. Drawing on 20-plus years of consulting to top international companies, Smith pinpoints eight of the most common barriers that hold businesses back, including familiar concepts like poor time management, which can seem innocuous on a small scale but can cripple productivity if allowed to permeate the culture. Similarly, organizational silos, which plague many companies, prevent growth or productivity through competing priorities. Smith illustrates his points with examples from companies he’s worked with, as well as anecdotes from major corporations. A helpful reminder on how lack of oversight on even commonplace issues can interfere with an enterprise’s productivity and success, this work will appeal to managers and leaders alike. (June)
Reviewed on: 02/27/2012
Release date: 06/05/2012
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Compact Disc - 405 pages - 978-1-61174-995-3
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