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Romancing the PhoneSeptember 5, 2008![]() Free ebooks for my iPhone! My phone died a tragic death in San Francisco, but thanks to Andrew (my son), I now have a brand spanking new iPhone. I cannot say enough about how wonderful this devise it. It does everything and really came in handy in New Orleans with the built in GPS that always let me know where I was and how to get to where I needed to be (a feature that is worth it's weight in gold to a directionally challenged person like myself). I could go on and on about the freedom of checking my email, my blog, Twittering and other neat things on the internet at any time without needing to drag my computer with me. The phone itself is so easy and the address book syncs up with my computer so any changes go both places. You can add really cool applications like a flashlight, news updates, radio, tipping for dummies, video poker and a lightsaber. But my favorite is the ebook reader. I downloaded a free book to try and found it easy to read and extremely convenient. So imagine my delight when I received an email offering 3 free Harlequin books to try it out. They call it Romancing the Phone.
I immediately went to the site to sign up, but when I went to download the books my name and password didn't match up. I went in and redid all the information, even changing the password, but still no go. And now my biggest pet peeve...no person to talk to. I had to send an email for help (which is guaranteed a response in 24 hours), but I want my books now! Of course, this also doesn't take into account the hour or so I spent trying to get it all to work. Maybe it's only me and I'm so technically challenged that I can't figure it out, but please give me a person who can answer my question that would only take about 30 seconds. Please tell me I'm not that only one who gets so frustrated that they want to just give up and say it's not worth the time and trouble. How many customers are lost because of this? Then how many of them tell their friends who now won't even bother to try the product? Ok, enough with the rants already. In case you forgot, today is your turn Friday, so rant if you want, but be sure to post what you've been reading lately because others are always looking for new books and authors to try. Bottom Line: I never have these problems with a real book. Posted by Barbara Vey on September 5, 2008 | Comments (12)
September 5, 2008
In response to: Romancing the Phone nettisue commented: It's definitely a pet peeve of mine, no human to speak with when there is an issue. Seems like that is everything nowadays though. As for the iphone, haven't gotten that yet, however, I do have a Sony E-book reader of which I love love LOVE. Perfect for going on a trip and not having to worry about leaving shoes behind to make room for your books *G* Though I still read regular books, because nothing beats the feel or even the smell of a real book in your hand.
September 5, 2008
In response to: Romancing the Phone Marilyn AKA The Playground Monitor commented: I commented in the poll section but will add my two cents' worth here about customer support lines where you have to move heaven and earth to get a human to talk to. So frustrating!
September 5, 2008
In response to: Romancing the Phone Bianca D'Arc commented: Gee, Barbara, now that I bought a Flip because you had one, please don't tell me I need to upgrade to the iPhone too! LOL!
September 5, 2008
In response to: Romancing the Phone TerryS commented: I've been reading ebooks from ereader on my PDA for years now. I've even begun using the Windows version of ereader on my laptop. IMO, as a platform for reading ebooks it is the most superior by far surpassing all the others I've tried...and I've tried most of them. I do remember I had a few "learning curve" problems when I first started, but the emails do work so hang in there with it. It's great to have a selection of ebooks with me at all times so I can read what I'm in the mood for at the time and without having to carry an extra large tote everywhere. Have fun and enjoy the free ebooks.
September 5, 2008
In response to: Romancing the Phone bookJoan commented: I didn't think it was that hard -- I am wondering did you check out the videos they have on site that take you through the process?
September 5, 2008
In response to: Romancing the Phone heather commented: Here's my question: does reading an ebook on the iPhone eat up the battery time? I can't watch movies on my iPod anymore, as the battery is sucked up within 30 minutes. It seems to me that all the back lighting needed to read would drain the battery....
September 5, 2008
In response to: Romancing the Phone Liza commented: I don't have an iphone yet, since they are still exclusive to AT&T. I will get one if they ever open up the phone to other carriers. Hope you can get everything up and running soon. It drives me crazy that you can never talk to a person without emailing first.
September 5, 2008
In response to: Romancing the Phone CHRISTINE commented: Sometimes actually getting a person is worse! There seems to be a disconnect about what customer service actually means. At the momment I'm majorly peeved over a phone encounter with some snotty tech about my new internet system. I don't speak geek so how about trying standard english for those of us who are technologically challenged? I'm off to read some J.D. Robb since Eve Dallas always makes me feel empowered!
September 5, 2008
In response to: Romancing the Phone Carolyn Jewel commented: I also commented in the poll section.
September 5, 2008
In response to: Romancing the Phone Barbara Vey commented: Just want everyone to know that eReader contacted me, fixed the problem and I now have 3 new books on my iPhone that I have already started reading. What a cool thing!
September 8, 2008
In response to: Romancing the Phone Sheila commented: The funny thing about the eReader on the iPhone is that Steve Jobs said a year or so ago that he wouldn't put an eReader on the iPhone because no one read anymore!! It caused such a huge "to do" in the media when he said that! I guess it's good to see that public outrage didn't go unnoticed and that the new iPhone has that lovely feature.
September 9, 2008
In response to: Romancing the Phone bookJoan commented: Sheila, Steve Jobs still doesn't get it! The application for the reader was not added by Apple; it was created by Fictionwise (third party app)even though you have to get it through the iPhone store. Today I lunched through the big Apple presentation (via web) and he still didn't say anything about reading. But, good news: no new iPhone model for Xmas, and a new upgrade that is free to users and will be available this Friday.
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