Reports first surfaced on the Southern Independent Booksellers Alliance listserv that some booksellers are having trouble with their Kobo Glo and Kobo Mini display units, which arrived late last week. Touch screens aren’t working due to tight security clamps and units needed to be reset, which in the case of the Mini’s means taking off the back to get to the reset.
In an e-mail blast that went out to Kobo program participants, the Amercan Booksellers Association wrote: “At ABA we are learning of numerous instances of eReader malfunctions, particularly related to the Glo demonstration units attached to the displayer. We are sorry if you are experiencing difficulty with your Kobo demo device.”
The difficulties are with display units, not the e-readers packaged for resale.