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Sales Associate
Poisoned Pen Press and Felony & Mayhem
Work from home
Date Posted
Under the leadership and guidance of the Sales Manager and the Director of Marketing, the Sales Associate is responsible for providing outstanding customer service, establishing and developing strong customer relationships, and selling Poisoned Pen Press and Felony & Mayhem Press titles. Daily tasks/duties will include contacting customers (both phone and email), taking orders, responding to requests, outbound marketing and publicity updates, and report generation. The job has the potential for significant creative input. It is expected that the Sales Associate will spend on average 12 hours per week on the job. We offer competitive commissions, a bonus program, a flexible schedule ideal for retirees, stay-at-home parents, grad students, and people with part-time jobs with some time available during weekdays. Please note that this position, as envisioned, does not involve any travel: we expect all sales calls to be made via telephone and/or computer.

Primary Responsibilities

-Work consultatively with Poisoned Pen Press and Felony & Mayhem Press
-Regularly contact bookstores identified by Poisoned Pen Press and Felony & Mayhem Press
-Make sure bookstores are kept informed of frontlist and any current and forthcoming promotions
-Help resolve problems bookstores may have with Poisoned Pen Press or Felony & Mayhem Press
-Offer promotional materials to bookstores
-Take orders
-Maintain a call/activity log
-Regularly communicate with sales manager
-Collaborate with bookstores and solicit their collaboration, in developing promotional programs that will appeal to those stores and their customers.
-Open new bookstore accounts
-Knowledge of Poisoned Pen Press and Felony & Mayhem Press lists, catalogs, discounts, and credit policies

Skills and experience:

-Sales experience required
-Familiarity with and love for the mystery genre strongly preferred
-Bookstore or Publishing industry experience preferred
-Strong organizational skills
-Excellent customer service skills
-Good verbal and written communication skills
-Proficient in Microsoft Word, Excel

Who we are

Poisoned Pen Press and Felony & Mayhem Press are two of the best known and well-regarded publishers of mystery fiction in the United States. As independent presses we share a vision of publishing intelligent mysteries for discerning readers.

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