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Senior Product Manager
American Heart Association
Dallas, TX - National Headquarters Office
Date Posted
Join the American Heart Association and take your career on a Mission - to build healthier lives, free of cardiovascular diseases and stroke. What's your motivation? Want satisfying work that makes a real difference in people's lives? At the American Heart Association we're working to prevent, treat and defeat our nation's No. 1 killer, cardiovascular disease.

We have an excellent opportunity for a Senior Product Manager in our Emergency Cardiovascular Care Department. Position is located at our National Headquarters in Dallas, TX.

The Senior Product Manager plans, directs, and oversees the timely development, revision, fiscal management, and quality standards of print, electronic, and online training content in emergency cardiovascular care for healthcare providers. This position is responsible for assessing market needs, developing product plans, proposals, and procedures, directing product development and production, building and overseeing product budgets, supervising the day-to-day and long-term work of project managers, special project coordinators, paid consultants, vendors, and volunteers, providing ongoing evaluation and revisions over the product lifetime, and ensuring high-quality products are delivered to market on time and within budget.

Please review the experience section below to see if you meet the qualifications for this position.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Responsibilities Will Include:
'Assesses market needs and analyzes customer feedback on existing products.
'Directs and oversees the work of assigned project managers, project coordinators, and subcommittee volunteers during the development of BLS Healthcare Provider products.
'Contracts with, directs and oversees the work of vendors and paid consultants during the development of BLS Healthcare Provider products.
'Works with internal and external staff, management, volunteers, and consultants during the development of BLS Healthcare Provider products.
'Prepares product development plans to include deliverables, development methodology, timelines, budget, and, in coordination with marketing and finance staff, projected return on investment.
'Coordinates the development of videos, illustrations, and exams for BLS Healthcare Provider products.
'Manages and directs all pilots, betas, focus groups, field tests, and other studies associated with development of new materials.
'Works with and directs the work of the BLS Subcommittee and other committees, working groups, or task forces involved in product development processes for BLS Healthcare Provider products.
'Develops and executes budgets, RFPs, and contracts for all assigned projects in ECC Programs.
'Makes presentations about product development and current and forthcoming BLS Healthcare Provider products to AHA staff and volunteers.
'Provides updates to ECC staff and volunteers on the status of products under development.
'Represents Product Development on appropriate Cross-Functional Teams.
'Serves on internal and external teams as requested.
'Upgrades personal knowledge of ECC programs and products on an ongoing basis.
'Increases knowledge of publishing and stays up to date on science relating to ECC.
'Takes the initiative in writing special reports and/or managing special projects as needs arise.
'Travels as necessary to fulfill demands of the position.

Qualified candidates will have the following experience and background:
'Bachelor's Degree required.
'Minimum of three years product development experience, with the ability to plan and monitor projects from inception through completion.
'Knowledge of AHA BLS Healthcare Provider programs, products, policies, and procedures.
'Functional understanding of product development, including publishing.
'Ability to prioritize work assignments, meet multiple deadlines, and manage several large projects simultaneously.
'Understanding of group facilitation and meeting management.
'Interpersonal skills, including negotiation and conflict management.
'Ability to develop, monitor, and manage budgets.
'Strong desire to keep all stakeholders informed.
'Functional multi-program computer skills.
'Skills in effective oral and written communications.
'Ability to travel up to 20% of work time and to work evening and weekends.
'Effective, decisive decision-making skills.
'Willingness and ability to build consensus among staff and volunteers.

Attracting talented, committed employees means offering a competitive benefits package, on-going professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

The American Heart Association is an Equal Opportunity Employer and works to prohibit discrimination and to assure fair and uniform treatment of applicants and employees in all aspects of Human Resources administration without regard to political or religious opinions or affiliations, membership or non-membership in employee organizations, age, sex, disability, race, color, national origin, religion, sexual orientation, marital status or any other non-merit factor.

To apply for this position or to see other opportunities with the American Heart Association please visit We no longer accept mailed, faxed or e-mailed resumes. Please apply for positions directly through our website. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

Apply Now
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