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|Editorial Product Manager|
|CreateSpace, part of the Amazon group|
|Editorial Product Manager |
CreateSpace, part of the Amazon group of companies
The Editorial Product Manager owns the product offering, product quality, and product customer satisfaction for all editorial services for both our Independent and Publisher customers. This manager will be responsible for delivering the product vision and business requirements for improving all aspects of CreateSpace’s editorial product offerings including copyediting, proofreading and promotional text development.
This position reports to the VAS Services Manager. They will work alongside other Product Managers to establish and ensure service quality standards. This position requires a passion for quality, an eye for detail, and a drive for continuous improvement. Candidates must be able to work cross-departmentally to develop products that deliver a best-in-class customer experience and process improvements that reduce service costs. Candidates should be able to think big, adapt quickly to new software and tools, and above all have a passion for delivering high quality services for customers. Previous editorial experience is required and product management experience is preferred.
• Owns editorial product offerings, product quality, and product customer satisfaction
Basic Job Qualifications:
Preferred Job Qualifications: