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Manager of Receiving and Processing
The New York Public Library
Long Island City--New York
Date Posted
Under the general direction of the Deputy Director for Logistics, the Manager of Processing:

Manages and supervises all activities responsible for receiving, vetting, staging, and new materials processing including item linking, labeling, jacketing, of incoming shipments of library materials, packages, and supply shipments at the Library Services Center.
Manages the receiving and processing supervisors and staff.
Works closely with managers of other BookOps units to ensure proper flow of materials from Receiving into their necessary units.
Designs, implements, and modifies, as needed, materials receipt and processing workflows for NYPL and BPL materials, including regularly published materials for NYPL Research collections. Creates flexible workflows to effectively manage large influxes of materials and keep backlogs to a minimum.
Establishes and monitors productivity goals, conducts daily audits, and evaluates system generated reports to ensure throughput targets are met.
Coordinates with specific units at NYPL and BPL to ensure local processing is consistent with BookOps processing specifications.
Ensures adequate staffing levels exist to properly process all materials.
Hires additional seasonal page staff as necessary to address activities during the high volume Fall season.
Compiles and reviews operational workflow statistics and prepares timely reports and matrixes that allows for easy data sharing and a performance measurements.
Perform related duties as required.
Oversees staff responsible for the timely and correct receipt, and linking, of library materials in BookOps member libraries’ ILS and the staff responsible for logging package shipments in the package tracking system.
Documents unit policy and procedure and participates in the formation of BookOps materials handling policy and procedures.
Establishes procedures to ensure the security of all library material.
Maintains statistical reports and all office records and files (paper and electronic).
Trains and advises unit supervisors.
Works closely with library staff to identify and recommend software enhancements that may improve performance and provide additional efficiencies.
Key Competencies:

Successfully demonstrates the ability to manage and motivate staff.
Good analytic and project management skills with the ability to evaluate and design workflow.
Must demonstrate the necessary skills to set priorities and handle multiple tasks effectively.
Knowledge of library procedures regarding the preparation, binding, linking, and processing of materials
Excellent interpersonal, oral, and written communication skills.
Experience working closely with a variety of library service providers trouble-shooting and resolving service issues.
Demonstrated analytical and project management skills including the ability to evaluate and design workflow.
Demonstrated ability to work collaboratively and independently with a minimum of supervision, in an organization undergoing change.
Demonstrated ability to generate concise reports and maintain accurate records.
Thorough knowledge of Microsoft Office applications and other relevant software.

Bachelor’sDegree or substantial relevant experience managing materialsworkflow and processing operation, or an equivalent combination of educatioand substantial relevant experience.
Successfully demonstrated experience managing materials processing operations in a large library environment preferred.
Demonstrated experience training and supervising staff in a variety of processes
Work Environment:
Office, open floor with workstations, book trucks, book shelving.
Physical Duties:
Must be able to lift 30 lbs
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