Dr. Deming: The American Who Taught the Japanese about Quality

Rafael Aguayo, Author
Rafael Aguayo, Author Carol Publishing Corporation $19.95 (289p) ISBN 978-0-8184-0519-8
Reviewed on: 12/01/1990
Release date: 12/01/1990
Urges statistician and quality-control expert Deming, ``Don't blame the Japanese'' for the U.S. trade deficit--``we did it to ourselves.'' According to Aguayo, Deming is largely responsible for Japan's industrial revolution, though he is little known in the U.S. Here addressing America's corporate leadership, the author--a former bank executive who studied with Deming at New York University--contends persuasively that Deming's advice is savvy, current, even indispensable: American management practices must change, renouncing goals of immediate profit in favor of long-term quality. Aguayo expounds on the leadership training techniques and specific steps that would likely trigger lower costs, increased productivity, larger market share and profits, along with more jobs and higher standards of living for all. (Nov.)