Bloch, a leadership coach, and Whiteley, a writer and columnist for the Times of London
, explore the challenges of managing diverse teams that span continents. Through interviews and questionnaires, the authors extract insights from successful managers and distill their experiences into strategies and key learning points. With case studies from multinational corporations such as Coca-Cola, Shell and United Biscuits, the book is divided into two sections, focusing on the team and the individual. The team section covers direction, communicating in a virtual world, culture, leadership skills and creating a good team. The individual portion addresses EQ, intelligence and work/life balance. Each chapter lists key points and a section that helps the reader navigate and extract relevant themes. Especially useful are their 10 strategies—which address teamwork, building trust, respecting cultural differences—which provide a good foundation and frame of reference for professionals to develop their management strategies in a changing business world. Timely and succinct, this much-needed book will improve the management skills of those overseeing staff in multiple locations domestically and around the world. (Nov.)
