cover image Marketplace 3.0: Rewriting the Rules of Borderless Business

Marketplace 3.0: Rewriting the Rules of Borderless Business

Hiroshi Mikitani. Palgrave Macmillan, $27 (256p) ISBN 978-0-230-34214-9

By his own admission, the leader of the world's third largest e-commerce company is a rule breaker. In his first book, Mikitani, founder and chief executive of Rakuten, an international firm headquartered in Japan that owns Kobo and Buy.com, offers his philosophy of how to break rules and think differently to compete in the global marketplace. Called an "Internet evangelist," Mikitani shares the secrets, beliefs, and drive that fueled Rakuten's meteoric rise to success. Starting with the story of how he defied Japanese business tradition by making English mandatory for all workers at his company, Mikitani discusses how true empowerment of employees, vendors, and customers is key to building a healthy corporate culture; the mindset necessary to creating and sustaining a place in the global market, and how the element of joy is imperative in rewriting the rules of the Internet. While the book may seem self-congratulatory at times, and at others repetitive and in need of editing, overall Mikitani weaves an inspiring entrepreneurial story and presents a thought-provoking case for breaking rules. Agent: Leah N. Spiro, Riverside Creative Management. (Mar.)