When It Hits the Fan: Managing the Nine Crises of Business

Gerald C. Meyers, Author, John Holusha, With Houghton Mifflin Harcourt (HMH) $17.95 (271p) ISBN 978-0-395-41171-1
Former American Motors chairman Meyers, a visiting professor at the Carnegie-Mellon business school, and Holusha, Detroit bureau chief of the New York Times, outline fateful stages in a corporate business crisis: gradual failure (of product, management or market), denial and recrimination, anger and fear, panic and collapse. The pattern in recent years is oft-repeatedContinental Illinois, Schlitz, Union Carbide, Braniff Air, to name a few. But crises can be managed, stress the authors, and, if overcome, can give a corporation new life and create new business heroes (e.g., Lee Iacocca's last-minute crisis management at Chrysler). Meyers and Holusha provide an absorbing look at the dark side of American business along with a generous bundle of object lessons for turning things around. (November 25)
Reviewed on: 10/28/1986
Release date: 11/01/1986
Mass Market Paperbound - 288 pages - 978-0-451-62604-2
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