cover image PROFITING FROM UNCERTAINTY: How to Succeed No Matter What the Future Brings

PROFITING FROM UNCERTAINTY: How to Succeed No Matter What the Future Brings

Paul J. H. Schoemaker, . . Free Press, $30 (288pp) ISBN 978-0-7432-2328-7

Like fossilized skeletons of species past, the carcasses of companies that failed to heed the shifting winds of change litter the landscape of the business world. Strategic planner Schoemaker presents various examples of blindered business outlooks in this guide to making the best of a rapidly changing world. As he freely admits, change is not manageable in the least and is often quite scary. "Uncertainty cannot be pinned down or coaxed into cages. It is only partly tamable, and we must learn to live with the beast." These are brave—and true—words, and it's to Schoemaker's credit that he states them up front. (Too many business gurus insist that everything can be planned for—given a generous layout of consulting fees, of course—and easily managed.) Schoemaker's point is that too many companies try to figure out the future by looking at the past (Cisco's sad story is a particularly telling example of this tendency). Of course, the book's litany of mistakes and don't-repeat-this case studies start to seem like just another way of looking backwards into the future. There is some valuable information here, though, as Schoemaker breaks down the scenario-building process and shows readers how to gaze into the crystal ball and plan for not just one, but multiple possible futures. He also addresses the importance of things like simply getting a company's higher-ups to listen to you. Although not groundbreaking, this is a worthy and useful reminder of the danger of resting on one's laurels. (July 11)