Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Our Lives

Michael Hammer, Author HarperBusiness $26 (304p) ISBN 978-0-88730-729-4
In the old-fashioned, task-oriented corporation, closely supervised drones perform isolated functions, slowly and inflexibly. By contrast, in the forward-looking, process-oriented corporation envisaged by bestselling business guru Hammer (Reengineering the Corporation), self-directed, autonomous workers who act like professionals focus on interrelated groups of tasks. Amplifying the message of his previous book, he uses case histories featuring Showtime Networks, GTE Corp., Aetna Life, American Standard, General Electric and other firms to show how companies can make the transition to a process focus. He discusses the impact of reengineering on job definition, remuneration, leadership, planning. No competitive manager can afford to miss this manual, which offers fresh insights into how to detect and zap non-value-adding busywork, how to tap workers' imagination and resourcefulness and how to turn employees from organic robots into entrepreneurial team players. $150,000 ad/promo; author tour. Translation rights: Bob Barnett Agency; U.K. rights: HarperCollins UK. (Aug.)
Reviewed on: 07/29/1996
Release date: 08/01/1996
Peanut Press/Palm Reader - 304 pages - 978-0-06-194634-9
Ebook - 304 pages - 978-0-06-194636-3
Open Ebook - 304 pages - 978-0-06-194630-1
Analog Audio Cassette - 2 pages - 978-0-694-51532-5
Paperback - 304 pages - 978-0-88730-880-2
Ebook - 304 pages - 978-0-06-194631-8
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