Making Work Work: A Leader's Guide to Creating an Extraordinary Organization

A business consultant and coach, Hunter has spent 12 years teaching corporations that success at work, just like success at home, depends upon the strength of personal relationships and the ability to communicate needs. In this jocular, anecdote-filled book, he translates those principles into a practical and common sense guide to improving relationships with co-workers and reducing workplace stress. The first chapters--in which Hunter elaborates on""The Power of Paradigms"" and""The Components of Knowledge""--are poorly organized and tendentious, but the quality of the book improves once the author moves on to more concrete topics. Among his advice are suggestions to look for the""gold"" in every person, to embrace a positive outlook and to listen without judging. He also confronts one of the biggest drains on company morale--gossip--and gives a step-by-step plan for overcoming past conflicts so that an organization can foster a new, congenial environment. While Hunter's book focuses more on the results of his workshops than it does on how readers can apply his advice themselves, some readers may appreciate the down-to-earth, no-nonsense way in which he explains how they can improve their way of relating to their co-workers and to the world at large.