How to Click with People: Building the Personal Side of Business

What%E2%80%99s the best way to forge successful business relationships? Identify what you have in common and make the most of it, argues Kirschner (Dealing with People You can't Stand). Essential to his message is that the click so many of us look for is not a mystical, spontaneous connection%E2%80%94it%E2%80%99s created and maintained. Kirschner walks readers through the process of "getting" someone, from the initial spark to the development of a mutually beneficial relationship. Particular attention is paid to the method of recognizing what will work best with whom: understanding your target%E2%80%99s motivations, how to woo using body language and personal space, and signaling to the another person that you are on his or her side. Through a stream of stories and examples, Kirschner encourages readers to use "clicking" not only to develop stronger partnerships and to resolve interpersonal problems but to make ideas emotionally attractive and persuasive. This illuminating study of communication with its direct and sage advice will be a boon to businesspeople at all levels. (July)