Title
Sales Manager, Inside Sales & Cust Serv
Employer
Abingdon Press
Location
Nashville, TN
Date Posted
08/01/2013
Description
SALES MANAGER – CUSTOMER SERVICE & INSIDE SALES


MAJOR DUTIES: is responsible for selling Abingdon Press product and increasing sales through two important customer channels. The incumbent works cross functionally with UMPH departments to effectively and efficiently implement all customer service processes and relationships for Trade sales. The incumbent is responsible for overseeing all timely and accurate communication to meet the expectations of each customer. The incumbent also implements and manages an up-sell program with the Wholesale Customer Service Representatives. Additionally, the incumbent develops and implements a strategy for the inside sales team to increase sales through CBA (independent Christian bookstores), academic, and international customers via inbound and outbound sales calls.


REQUIREMENTS: A Bachelor’s degree and at least five (5) years of experience in publishing. Experience managing a sales and/or customer service team desired. Business to business sales and experience and knowledge of church operations is strongly preferred. Excellent written and verbal communication skills. Excellent interpersonal and negotiation skills. Excellent organizational and time management skills. Excellent personal computer skills including experience with the internet, e-mail, and social media. Good basic math skills (add, subtract, multiply, divide, percentages). Broad knowledge of all product lines, as well as an understanding of sales techniques related to customer segments and buyers of these products.

Apply Now
« Back to list
X
Stay ahead with
Tip Sheet!
Free newsletter: the hottest new books, features and more
X
X
X
Email Address

Password

Log In Lost Password

PW has integrated its print and digital subscriptions, offering exciting new benefits to subscribers, who are now entitled to both the print edition and the digital editions of PW (online or via our app). For instructions on how to set up your accout for digital access, click here. For more information, click here.

The part of the site you are trying to access is now available to subscribers only. Subscribers: to set up your digital subscription with the new system (if you have not done so already), click here. To subscribe, click here.

Email pw@pubservice.com with questions.

Not Registered? Click here.