Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (Apr., $21.95) by Leonardo Inghilleri and Micah Solomon shares strategies for repeat business.
Work Your Strengths: A Scientific Process to Identify Your Skills and Match Them to the Best Career for You (June, $21.95) by Chuck Martin et al. How to avoid trial and error.
Wild West 2.0: How to Protect and Restore Your Online Reputation on the Untamed Social Frontier (June, $24.95) by Michael Fertik and David Thompson explains how to maintain your business's good name.
Come to Win: How Sports Can Help You Ace Your Goals and Top Your Profession (July, $25.99) by Venus Williams points out how the principles of competitive athletics translate into business success. 100,000 first printing.
(dist. by Perseus)
The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion (Apr., $26.95) by John Hagel III et al. explores the shift from a push to a pull economy. Author tour.
(dist. by Perseus)
What If? And Why Not?: How to Transform Your Fears into Action and Start the Business of Your Dreams (Mar., $24.95) by Jen Groover teaches how to turn 10 self-doubting questions around.
Seizing Power (Mar., $29.95) by Robert Slater considers the stark choices of power-hungry figures such as Putin, Chavez, and Ahmadinejad.
The Evolution of Technical Analysis (Apr., $29.95) by Andrew W. Lo and Jasmina Hasanhodzic considers the subject from ancient times to Wall Street.
The Only Guide You'll Ever Need for the Right Financial Plan (May, $25.95) by Larry E. Swedroe et al.
(dist. by NBN)
India Inc.: How India's Top Ten Business Leaders Are Winning Globally (Apr., $27.95) by Vikas Pota profiles high achievers in the world's fastest-growing economy.
Click: The Magic of Instant Connections (June, $23) by Ori Brafman and Rom Brafman combines psychology and sociology to understand total engagement.
(dist. by NBN)
Starting from Scrap: An Entrepreneurial Success Story (Mar., $25) by Stephen H. Greer charts the rise of a $250 million business in scrap metal recycling in Hong Kong.
Get Rid of the Performance Review! How Companies Can Stop Intimidating, Start Managing—and Focus on What Really Matters (Apr., $24.99) by Samuel A. Culbert with Lawrence Rout seeks to revolutionize performance evaluation methods. 40,000 first printing.
Viral Explosions! Proven Techniques to Expand, Explode, or Ignite Your Business or Brand Online (Apr., $21.99) by Peggy McColl details steps for building a customer base.
(dist. by PGW)
Plugged: Dig Out and Get the Right Things Done (Apr., $19.95) by Krissi and Dan Barr provides a three-step method for success.
COLUMBIA BUSINESS SCHOOL PUBLISHING
(dist. by Perseus)
The Mutual Fund Industry: Competition and Investor Welfare (Apr., $34.95) by R. Glenn Hubbard et al. considers evidence for and against investment adviser malfeasance.
(dist. by PGW)
The Age of Persuasion: How Marketing Ate Our Culture (Apr., $26) by Terry O'Reilly and Mark Tennant provides perspective on advertising's history and cultural influence. Author tour.
Rework (Mar., $21.99) by Jason Fried and David Heinemeier Hansson favors simplicity over the “epidemic of more.” 60,000 first printing.
I Live in the Future (June, $25) by Nick Bilton explains how a radically changed media world influences behavior. 40,000 first printing.
(dist. by Stylus)
The Good Work Guide: How to Make Organizations Fairer and More Effective (Apr., $41.95) by Nick Isles explains how companies can improve staff conditions, and why they should.
PULSE: Fueling the Four Needs That Drive Great Performance (May, $28) by Tony Schwartz and Jean Gomes charts a course for achieving high performance and satisfaction by realizing needs beyond money.
The Leader Who Had No Title: A Powerful Book About the Ultimate Secret for Winning in Business and Life (Mar., $21.99) by Robin Saharma posits that anyone can become a leader by embracing particular qualities.
Re-Engineering Healthcare: A Manifesto for Aligning Quality, Access, and Cost (Apr., $26.99) by Jim Champy and Harry Greenspan. Champy, the coauthor of Re-engineering the Corporation, applies similar methodology.
Paying the Price: The New Economic Mess We Have Created and How to Get Out of It (June, $25.99) by Mark Zandi. How to address America's ruinous debt load and improve our fiscal situation.
Sportsology (Apr., $25.99) by Matthew Syed uncovers the hidden clues to success in sports, business, school, and more. 100,000 first printing.
The Rational Optimist: How Prosperity Evolves (May, $26.99) by Matt Ridley contends that cultural evolution will increase prosperity. 75,000 first printing.
HARVARD BUSINESS PRESS
The Lords of Strategy (Mar., $26.95) by Walter Kiechel follows the four men who set in motion the modern consulting industry.
The Future of Risk (Aug., $22) by Robert C. Merton. The Nobel laureate in economics evaluates the state of modern finance.
Corporate Lattice Organization (Aug., $29.95) by Cathleen Benko and Molly Anderson advocates a move away from the linear, one-size-fits-all corporate ladder.
HOUGHTON MIFFLIN HARCOURT
The Men Who Would Be King: An Almost Epic Tale of Moguls, Movies, and a Company Called DreamWorks (May, $28) by Nicole LaPorte. Three Tinseltown legends and the studio they built. 75,000 first printing.
War at the Wall Street Journal: Inside the Struggle to Control an American Business Empire (June, $27) by Sarah Ellison. Barbarians and boldface names lay siege to an American institution. 50,000 first printing. Author tour.
Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty (Mar., $24.95) by Patrick Lencioni offers a new fable focused on building trust and loyalty.
Open Leadership: How Leaders Win by Letting Go (May, $27.95) by Charlene Li tackles the leadership implications of the social media revolution.
Still Surprised: A Memoir of Life and Leadership (June, $27.95) by Warren Bennis and Patricia Ward Bieferman. The leadership magnate traces his long and storied career.
(dist. by IPS)
Sustainagility: How Innovation and Agility Will Save the World (June, $29.95) by Patrick Dixon and Johan Gorecki describes what may be used to survive sustainability challenges.
Breakthrough Leadership (July, $29.95) by Shaun O'Callaghan offers managers a clear set of anchor points for navigating tough choices.
Happiness at Work (Apr., $22.95) by Srikumar Rao demonstrates how to create resilience by re-labeling situations from “bad” to “neutral.”
The Why of Work (June, $29.95) by David Ulrich and Wendy Ulrich supplies frameworks, tools, and actions to help business gain a competitive advantage.
(dist. by Random House)
Debt: The First 5,000 Years (Apr., $25.95) by David Graeber reveals debt's history from an anthropological perspective and predicts its effect on current and future crises.
Reinventing the Automobile: Personal Urban Mobility for the 21st Century (Mar., $19.95) by William J. Mitchell et al. describes how to ditch gas guzzlers for cars that are green, smart, and fun.
Everyone Communicates, Few Connect: What the Most Effective People Do Differently (Mar., $25.99) by John Maxwell underscores five principles and practices of major achievers.
The Butterfly Effect: How Your Life Matters (May, $14.95) by Andy Andrews explains the how and why.
The Big Short: Inside the Doomsday Machine (Mar., $27.95) by Michael Lewis. The Liar's Poker author recounts how the U.S. economy was driven over a cliff. Author tour.
When Money Was in Fashion: Henry Goldman, Goldman Sachs, and the Founding of Wall Street (May, $28) by June Breton Fisher chronicles Goldman's life and myriad achievements.
The House Advantage: Playing the Odds to Win Big in Business (July, $28) by Jeffrey Ma. The card counter who inspired the film 21 advises on controlling probability in business.
13 Bankers (Apr., $25) by Simon Johnson and James Kwak argues that the financial industry has taken over the U.S. government. 75,000 first printing. 7-city author tour.
The End of Wall Street (Apr., $27.95) by Roger Lowenstein delineates the roots of the mortgage bubble, Wall Street's collapse, and the governmental response.
Crisis Economics: A Crash Course in the Future of Finance (May, $27.95) by Nouriel Roubini and Stephen Mihm explains how the methods Roubini used to foretell the crash can make sense for the future.
Win Forever: Live, Work, and Play Like a Champion (May, $25.95) by Pete Carroll with Kristoffer A. Garin. The head coach of the USC football team offers leadership wisdom.
The Zeroes: My Misadventures in the Decade Wall Street Went Insane (June, $25.95) by Randall Lane serves up an eyewitness account of the street's excesses.
PRENTICE HALL PRESS
The Language of Trust: Selling Ideas in a World of Skeptics (May, $25) by Michael Maslansky et al. articulates ways to communicate in an age of mistrust.
PRINCETON UNIV. PRESS
Identity Economics (Mar., $24.95) by Nobel Prize—winner George A. Akerlof and Rachel E. Kranton asserts that a person's self-image may be the critical factor in economic behavior.
Untitled (May, $23.95) by George Soros describes the author's foundation, the Open Society Institute, which has given away some $7 billion in more than 70 countries.
Building Social Business: The New Kind of Capitalism That Serves Humanity's Most Pressing Needs (June, $25.95) by Muhammad Yunus shows how business ingenuity can address poverty, hunger, and disease.
(dist. by W.W. Norton)
Financial Serial Killers: How to Madoff-Proof Your Finances (Apr., $24.95) by Tom Ajamie and Bruce Kelly delineates the tricks fraudsters use to snare investor money.
STANFORD UNIV. PRESS
Still Broken: Understanding the U.S. Health Care System (Apr., $29.95) by Stephen M. Davidson advises on six elements crucial to any plan for effective overhaul.
The Four Mistakes: Avoiding the Legal Landmines That Lead to Business Disaster (Apr., $19.95) by Michael G. Trachtman examines each error and offers ways to avoid it.
ST. MARTIN'S/THOMAS DUNNE
Masters of the Game: Inside the World's Most Powerful Law Firm (June, $25.99) by Kim Eisler explores the inner workings of D.C.'s Williams & Connolly.
UNIV. OF MICHIGAN PRESS
What Poetry Brings to Business (Apr., $70) by Clare Morgan with Kirsten Lange et al. offers business people poetic strategies for reflecting on their companies, daily tasks, and work environments.
(dist. by Perseus)
No Excuses! (May, $25.95) by Brian Tracy lays out a no-nonsense approach to self-discipline in business, finance, and life. 50,000 first printing. $50,000 ad/promo.
WHARTON SCHOOL PUBLISHING
Smart Pricing: How Google, Priceline, and Leading Businesses Use Pricing Innovation for Profitability (Apr., $34.99) by Jagmohan Raju and John Z. Zhang focuses on the influence of consumer psychology, economics, and marketing.