AMACOM

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization (Apr., $21.95) by Leonardo Inghilleri and Micah Solomon shares strategies for repeat business.

Work Your Strengths: A Scientific Process to Identify Your Skills and Match Them to the Best Career for You (June, $21.95) by Chuck Martin et al. How to avoid trial and error.

Wild West 2.0: How to Protect and Restore Your Online Reputation on the Untamed Social Frontier (June, $24.95) by Michael Fertik and David Thompson explains how to maintain your business's good name.

AMISTAD

Come to Win: How Sports Can Help You Ace Your Goals and Top Your Profession (July, $25.99) by Venus Williams points out how the principles of competitive athletics translate into business success. 100,000 first printing.

BASIC BOOKS

(dist. by Perseus)

The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion (Apr., $26.95) by John Hagel III et al. explores the shift from a push to a pull economy. Author tour.

BENBELLA BOOKS

(dist. by Perseus)

What If? And Why Not?: How to Transform Your Fears into Action and Start the Business of Your Dreams (Mar., $24.95) by Jen Groover teaches how to turn 10 self-doubting questions around.

BLOOMBERG PRESS

Seizing Power (Mar., $29.95) by Robert Slater considers the stark choices of power-hungry figures such as Putin, Chavez, and Ahmadinejad.

The Evolution of Technical Analysis (Apr., $29.95) by Andrew W. Lo and Jasmina Hasanhodzic considers the subject from ancient times to Wall Street.

The Only Guide You'll Ever Need for the Right Financial Plan (May, $25.95) by Larry E. Swedroe et al.

NICHOLAS BREALEY

(dist. by NBN)

India Inc.: How India's Top Ten Business Leaders Are Winning Globally (Apr., $27.95) by Vikas Pota profiles high achievers in the world's fastest-growing economy.

BROADWAY BOOKS

Click: The Magic of Instant Connections (June, $23) by Ori Brafman and Rom Brafman combines psychology and sociology to understand total engagement.

BURFORD BOOKS

(dist. by NBN)

Starting from Scrap: An Entrepreneurial Success Story (Mar., $25) by Stephen H. Greer charts the rise of a $250 million business in scrap metal recycling in Hong Kong.

BUSINESS PLUS

Get Rid of the Performance Review! How Companies Can Stop Intimidating, Start Managing—and Focus on What Really Matters (Apr., $24.99) by Samuel A. Culbert with Lawrence Rout seeks to revolutionize performance evaluation methods. 40,000 first printing.

CAREER PRESS

Viral Explosions! Proven Techniques to Expand, Explode, or Ignite Your Business or Brand Online (Apr., $21.99) by Peggy McColl details steps for building a customer base.

CLERISY PRESS

(dist. by PGW)

Plugged: Dig Out and Get the Right Things Done (Apr., $19.95) by Krissi and Dan Barr provides a three-step method for success.

COLUMBIA BUSINESS SCHOOL PUBLISHING

(dist. by Perseus)

The Mutual Fund Industry: Competition and Investor Welfare (Apr., $34.95) by R. Glenn Hubbard et al. considers evidence for and against investment adviser malfeasance.

COUNTERPOINT

(dist. by PGW)

The Age of Persuasion: How Marketing Ate Our Culture (Apr., $26) by Terry O'Reilly and Mark Tennant provides perspective on advertising's history and cultural influence. Author tour.

CROWN BUSINESS

Rework (Mar., $21.99) by Jason Fried and David Heinemeier Hansson favors simplicity over the “epidemic of more.” 60,000 first printing.

I Live in the Future (June, $25) by Nick Bilton explains how a radically changed media world influences behavior. 40,000 first printing.

EARTHSCAN

(dist. by Stylus)

The Good Work Guide: How to Make Organizations Fairer and More Effective (Apr., $41.95) by Nick Isles explains how companies can improve staff conditions, and why they should.

FREE PRESS

PULSE: Fueling the Four Needs That Drive Great Performance (May, $28) by Tony Schwartz and Jean Gomes charts a course for achieving high performance and satisfaction by realizing needs beyond money.

The Leader Who Had No Title: A Powerful Book About the Ultimate Secret for Winning in Business and Life (Mar., $21.99) by Robin Saharma posits that anyone can become a leader by embracing particular qualities.

FT PRESS

Re-Engineering Healthcare: A Manifesto for Aligning Quality, Access, and Cost (Apr., $26.99) by Jim Champy and Harry Greenspan. Champy, the coauthor of Re-engineering the Corporation, applies similar methodology.

Paying the Price: The New Economic Mess We Have Created and How to Get Out of It (June, $25.99) by Mark Zandi. How to address America's ruinous debt load and improve our fiscal situation.

HARPER BUSINESS

Sportsology (Apr., $25.99) by Matthew Syed uncovers the hidden clues to success in sports, business, school, and more. 100,000 first printing.

The Rational Optimist: How Prosperity Evolves (May, $26.99) by Matt Ridley contends that cultural evolution will increase prosperity. 75,000 first printing.

HARVARD BUSINESS PRESS

The Lords of Strategy (Mar., $26.95) by Walter Kiechel follows the four men who set in motion the modern consulting industry.

The Future of Risk (Aug., $22) by Robert C. Merton. The Nobel laureate in economics evaluates the state of modern finance.

Corporate Lattice Organization (Aug., $29.95) by Cathleen Benko and Molly Anderson advocates a move away from the linear, one-size-fits-all corporate ladder.

HOUGHTON MIFFLIN HARCOURT

The Men Who Would Be King: An Almost Epic Tale of Moguls, Movies, and a Company Called DreamWorks (May, $28) by Nicole LaPorte. Three Tinseltown legends and the studio they built. 75,000 first printing.

War at the Wall Street Journal: Inside the Struggle to Control an American Business Empire (June, $27) by Sarah Ellison. Barbarians and boldface names lay siege to an American institution. 50,000 first printing. Author tour.

JOSSEY-BASS

Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty (Mar., $24.95) by Patrick Lencioni offers a new fable focused on building trust and loyalty.

Open Leadership: How Leaders Win by Letting Go (May, $27.95) by Charlene Li tackles the leadership implications of the social media revolution.

Still Surprised: A Memoir of Life and Leadership (June, $27.95) by Warren Bennis and Patricia Ward Bieferman. The leadership magnate traces his long and storied career.

KOGAN PAGE

(dist. by IPS)

Sustainagility: How Innovation and Agility Will Save the World (June, $29.95) by Patrick Dixon and Johan Gorecki describes what may be used to survive sustainability challenges.

Breakthrough Leadership (July, $29.95) by Shaun O'Callaghan offers managers a clear set of anchor points for navigating tough choices.

MCGRAW-HILL

Happiness at Work (Apr., $22.95) by Srikumar Rao demonstrates how to create resilience by re-labeling situations from “bad” to “neutral.”

The Why of Work (June, $29.95) by David Ulrich and Wendy Ulrich supplies frameworks, tools, and actions to help business gain a competitive advantage.

MELVILLE HOUSE

(dist. by Random House)

Debt: The First 5,000 Years (Apr., $25.95) by David Graeber reveals debt's history from an anthropological perspective and predicts its effect on current and future crises.

MIT PRESS

Reinventing the Automobile: Personal Urban Mobility for the 21st Century (Mar., $19.95) by William J. Mitchell et al. describes how to ditch gas guzzlers for cars that are green, smart, and fun.

THOMAS NELSON

Everyone Communicates, Few Connect: What the Most Effective People Do Differently (Mar., $25.99) by John Maxwell underscores five principles and practices of major achievers.

The Butterfly Effect: How Your Life Matters (May, $14.95) by Andy Andrews explains the how and why.

W.W. NORTON

The Big Short: Inside the Doomsday Machine (Mar., $27.95) by Michael Lewis. The Liar's Poker author recounts how the U.S. economy was driven over a cliff. Author tour.

PALGRAVE MACMILLAN

When Money Was in Fashion: Henry Goldman, Goldman Sachs, and the Founding of Wall Street (May, $28) by June Breton Fisher chronicles Goldman's life and myriad achievements.

The House Advantage: Playing the Odds to Win Big in Business (July, $28) by Jeffrey Ma. The card counter who inspired the film 21 advises on controlling probability in business.

PANTHEON

13 Bankers (Apr., $25) by Simon Johnson and James Kwak argues that the financial industry has taken over the U.S. government. 75,000 first printing. 7-city author tour.

PENGUIN PRESS

The End of Wall Street (Apr., $27.95) by Roger Lowenstein delineates the roots of the mortgage bubble, Wall Street's collapse, and the governmental response.

Crisis Economics: A Crash Course in the Future of Finance (May, $27.95) by Nouriel Roubini and Stephen Mihm explains how the methods Roubini used to foretell the crash can make sense for the future.

PORTFOLIO

Win Forever: Live, Work, and Play Like a Champion (May, $25.95) by Pete Carroll with Kristoffer A. Garin. The head coach of the USC football team offers leadership wisdom.

The Zeroes: My Misadventures in the Decade Wall Street Went Insane (June, $25.95) by Randall Lane serves up an eyewitness account of the street's excesses.

PRENTICE HALL PRESS

The Language of Trust: Selling Ideas in a World of Skeptics (May, $25) by Michael Maslansky et al. articulates ways to communicate in an age of mistrust.

PRINCETON UNIV. PRESS

Identity Economics (Mar., $24.95) by Nobel Prize—winner George A. Akerlof and Rachel E. Kranton asserts that a person's self-image may be the critical factor in economic behavior.

PUBLICAFFAIRS

Untitled (May, $23.95) by George Soros describes the author's foundation, the Open Society Institute, which has given away some $7 billion in more than 70 countries.

Building Social Business: The New Kind of Capitalism That Serves Humanity's Most Pressing Needs (June, $25.95) by Muhammad Yunus shows how business ingenuity can address poverty, hunger, and disease.

SKYHORSE PUBLISHING

(dist. by W.W. Norton)

Financial Serial Killers: How to Madoff-Proof Your Finances (Apr., $24.95) by Tom Ajamie and Bruce Kelly delineates the tricks fraudsters use to snare investor money.

STANFORD UNIV. PRESS

Still Broken: Understanding the U.S. Health Care System (Apr., $29.95) by Stephen M. Davidson advises on six elements crucial to any plan for effective overhaul.

STERLING

The Four Mistakes: Avoiding the Legal Landmines That Lead to Business Disaster (Apr., $19.95) by Michael G. Trachtman examines each error and offers ways to avoid it.

ST. MARTIN'S/THOMAS DUNNE

Masters of the Game: Inside the World's Most Powerful Law Firm (June, $25.99) by Kim Eisler explores the inner workings of D.C.'s Williams & Connolly.

UNIV. OF MICHIGAN PRESS

What Poetry Brings to Business (Apr., $70) by Clare Morgan with Kirsten Lange et al. offers business people poetic strategies for reflecting on their companies, daily tasks, and work environments.

VANGUARD PRESS

(dist. by Perseus)

No Excuses! (May, $25.95) by Brian Tracy lays out a no-nonsense approach to self-discipline in business, finance, and life. 50,000 first printing. $50,000 ad/promo.

WHARTON SCHOOL PUBLISHING

Smart Pricing: How Google, Priceline, and Leading Businesses Use Pricing Innovation for Profitability (Apr., $34.99) by Jagmohan Raju and John Z. Zhang focuses on the influence of consumer psychology, economics, and marketing.